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Terms of use

Please read these before using JobGuard. Last updated 28 October 2026.

1. What JobGuard is

JobGuard (www.jobguard.uk and the JobGuard app) is a support tool for tradespeople. It helps you price jobs, keep a record of your projects (photos, notes, voice notes, diary, job plan, receipts, hours worked), catch extra work and get it approved by your client, make invoices, send your client weekly updates, and remind clients about payment.

It does not replace your own professional judgement. JobGuard is not a surveyor, estimator, accountant or lawyer, and it is meant for business use by tradespeople and their teams. JobGuard is run by Wedalo Ltd, a company registered in England and Wales (company no. 17499535), registered office 31 School View, Banbury, OX16 4SE. “We” and “us” means Wedalo Ltd; you can reach us at support@jobguard.uk.

Free tools without an account (for example the free invoice generator): these terms apply when you use them - downloading a document means you accept them. The details you type about your client are yours: you are responsible for them and we only use them to make your document, as set out in our Data Processing Terms. Check every document before you send it.

2. Your account

You are responsible for keeping your login details safe and for everything done through your account, including by workers you invite (section 7). The details in your Profile (name, business, phone, address, business email) should be accurate - your clients see your name or business name, and your business email (or login email if you leave it empty) on quotes and invoices and as the reply address of emails we send them.

Don't use JobGuard for anything unlawful, to upload content you have no right to, to harass anyone, or to try to get around the app's limits or security. We may suspend or close an account that breaks these terms or misuses the service.

3. AI features

JobGuard uses artificial intelligence to suggest quotes from your description, photos and PDF drawings, ask clarifying questions, search the web for current UK prices, turn voice notes into text, sort site notes into work done and extra work, write job plans, read receipts and chat screenshots, translate what goes to your client into the language you pick for them, and answer questions about a project.

AI output can be wrong or incomplete. Nothing the AI suggests becomes part of your project record, a quote or a request to your client until you confirm it, and you should check everything before relying on it. VAT, CIS and reverse charge are always your own decision.

4. Price suggestions are guidance only

Any price, price range, labour time, materials cost, market rate or “Is it worth it?” figure shown in JobGuard is a JobGuard suggestion. It is not a quote, a valuation or a recommended price, and you should not rely on it.

Suggestions are based on limited data: what you tell JobGuard, the photos and PDF drawings you add, a web search of public UK sources (merchants, cost guides), and your own past prices and receipts. They cannot take into account every detail of your job, your costs or local conditions, and web sources can be out of date.

You must always prepare your own prices and quotes. You alone are responsible for every price you send to a client, and for any loss resulting from a price you set.

5. Records, approvals and evidence

JobGuard stamps photos and diary entries with the time, the weather on site and, where available, the location, and keeps an audit trail of what was sent and decided. We don't guarantee that any record, photo, receipt or client approval will be accepted as evidence in a dispute. Keep your own copies of anything important (you can download photos from each project).

Your project records are a contemporaneous record of your own project data. They are not a Referral Notice, payment notice, pay less notice or any other statutory notice under the Housing Grants, Construction and Regeneration Act 1996, and using JobGuard does not start adjudication or any other legal process. See How to use JobGuard.

6. Your clients and the client pages

You can share your quote, a project page (client portal) and extra-work approval links with your client. They don't need an account. The pages open only with a 6-digit PIN that you give the client separately; keep it private and set a new PIN if you think someone else has it. When the client accepts or declines a quote, or approves or declines extra work, the decision, time, device, verification method and any signature are stored with the project; for a quote, the quote as it was at that moment is stored too. You also see when the client last opened the quote, the project page, a photo or an extra-work item, and how many times. The quote shows the business details you add in Profile (name, address, phone, email, VAT number, logo and terms) - you are responsible for them being correct.

The client pages show progress, the weather on site, before/progress/after and extra-work photos, extra work and its status, receipts you haven't hidden, the time worked on hourly and day-rate jobs, weekly updates and invoices you have sent. Issue photos and your rates stay private to you. A weekly update adds up a week of hours, photos and receipts for the client; it is a summary, not an invoice.

Invoices are filled in by the app from the agreed price, approved extra work and, where you choose, your receipts; you check and can change every part before sending. The way receipts are added (without VAT when you are VAT registered, as paid when you are not) is a common UK approach, not tax advice. JobGuard is not accounting software: you are responsible for your invoices being correct and meeting your tax and VAT obligations, including the numbering and your payment details.

When you ask it to, JobGuard emails your client for you - the link and PIN, a quote, extra work, an invoice with its PDF, a payment reminder, the job-finished note and weekly updates (also automatically every week, if you switch that on for a job). These emails are sent as “your business via JobGuard”, replies go to you, and they are limited per hour and per day. WhatsApp and SMS messages are sent from your own phone. Messages and client pages are in English unless you pick the client's language; the translation is automatic and may not be perfect, and amounts are never translated.

You are responsible for what you share with your client, for the messages sent to them at your request, and for having a lawful reason to store their details and photos of their property.

7. Team plan and workers

With the Team plan you can invite workers by link and give them access to chosen jobs. A worker uses their own login and can add photos, notes, hours worked (and how many people were on site, or who by name from your crew list - a worker can add a name to it) and receipts to those jobs only; they don't see money, quotes or your rates. The one exception: a worker sees their own pay rate and what their confirmed hours come to - never anyone else's. Wages adds up what you owe each person from the reports you confirm; it is a calculation to help you, not payroll - tax (including any CIS or other deduction you set for a person), National Insurance and paying your crew stay your responsibility. Their reports wait for you to confirm, their receipts stay hidden from the client and off your invoices until you approve them, and the AI use for them counts towards your allowance.

You are responsible for who you invite, for telling them their reports and photos are shared with you, and for removing access when someone stops working with you.

8. Working offline

With no signal, photos, notes and voice notes can be saved on your phone and sent automatically once you're back online while JobGuard is open. Until they are sent they exist only on that phone - if you clear the browser's data, uninstall the app or lose the phone first, they are lost. JobGuard shows what is still waiting.

9. Plans, payments and limits

10. Availability

We work to keep JobGuard running, but it may sometimes be unavailable (maintenance, outages at the services we rely on, no signal). Features may change as the app develops. You can stop using JobGuard at any time and ask us to close your account.

11. Liability

JobGuard is provided “as is”. To the extent the law allows, we are not liable for lost profit, lost work, lost data or decisions you make based on information shown in the app, including price suggestions and AI output, and our total liability is limited to what you paid us in the 12 months before the claim or £100, whichever is greater. Nothing in these terms limits liability that cannot be limited by law (such as for death or personal injury caused by negligence, or fraud), and if you use JobGuard as a consumer they don't affect your legal rights.

12. Changes, complaints and law

We may update these terms. If the changes are significant, we will let you know in the app or by email at least 14 days before they apply; if you don't agree, you can stop using JobGuard and close your account. If something goes wrong, contact us first and we will try to put it right. These terms are governed by the law of England and Wales, and the courts of England and Wales deal with any dispute (if you live in Scotland or Northern Ireland, you can also use your local courts).

13. Data we use to improve JobGuard

PDF drawings attached for a quote are kept in your device's draft and sent to OpenAI for the suggestion. The original PDF is not saved to the project or available to our administrators; the suggestion you keep is stored with the project.

Quick notes (the + button, or Notes on the home screen) are private to you: the JobGuard team cannot see them. A spoken note is sent to OpenAI only to turn it into text; the recording is not kept.

To improve JobGuard's features - especially price suggestions and the AI tools - the JobGuard team (our administrators) can see, for each account (never your crew's names, pay rates or wages - only you see those):

We use this only to improve and support JobGuard (for example to make price ranges more realistic, find features that don't work well and plan AI limits). We don't sell it, and we don't show your rates to other users or to your clients. Figures from many users may be combined into anonymous statistics. When you delete a quote, its prices (trade, region, suggested and final price of each line) are kept as anonymous statistics, without the job description, the address, the client or anything that links them to you.

For your clients' and workers' details you add, you are the controller and JobGuard processes them on your instructions, under our data processing terms, which form part of these terms.

If you use the Android app and allow notifications, we keep a device token to send you push notifications; it is removed when you log out.

For JobGuard's own business-to-business promotion, our administrators may keep public business listing details, company status/size checks and generic business email addresses from public business websites. We use them to prepare relevant emails, record replies and honour objections. We do not collect named contact details for this purpose. See the Privacy notice for details and your rights.

More detail, including how long we keep data, where it is processed, your data copy and your rights, is in the Privacy notice.